TELEPHONE - 01206 242524

VISITOR INFORMATION

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OPENING TIMES

Open every day from 10:00 until 16:30 apart from Christmas and Boxing Day.

Friday 30th Aug – Wed 11th Sept 2019 the majority of the museum will be CLOSED  due to the set-up and break-down of the Chappel Summer Beer Festival however, our Reception, Shop & Cafe* will be open as usual as well as some museum buildings which are usually free to enter (*the museum Cafe will be CLOSED from 2nd-8th Sept inclusive)

Please refer to our Events List Page for more details, or call us on 01206 242524 to check.

TICKET PRICES

General admission prices

Adults: £7.00

Children (4-15yrs): £4.00

Child general admission is charged for children aged 4-15 on museum days. Under 4s general admission is free. 

10% discount if tickets purchased online.  

Event day admission prices

Adults: £10.00

Children: £5.00

Note, certain events, such as Day Out With Thomas and the Beer Festivals may be priced differently. Please refer to our Events List page for more details.

Museum Day ticket prices include a 10% voluntary donation which enables us to reclaim tax on the whole ticket price under Gift Aid. These vital funds go towards our conservation work however, you can choose not to include the donation when you buy your tickets.

If you arrive by the Greater Anglia train service, present your valid rail ticket at Visitor Reception to receive a 10% discount on your admission. (Sorry, this discount is not available at our Days Out With Thomas or Beer Festivals.)

PUBLIC TRAIN RIDES

The museum is based at the Chappel & Wakes Colne Railway Station, a working station through which trains pass every half an hour.  Many visitors choose to enjoy the short train ride to Sudbury or Marks Tey as part of their visit (tickets are purchased on the train itself, as this is separate to the Museum).

The line runs across the famous Chappel viaduct, which has 32 arches and is 23m high. It is the longest bridge in East Anglia and is the second-largest brick-built structure in England (after Battersea Power Station in London).

DISABILITY & ACCESS

Disabled access is available to all Museum buildings; you will however need a vehicle to gain full access to both sides of the museum – a step footbridge joins both halves across a working railway line.

The Goods Shed, Heritage Centre and Restoration Shed are wheelchair accessible and disabled toilets are available at reception.  Additional accessible toilets are situated adjacent to the Restoration Shed and are open on event days or by arrangement.

FREE PARKING

Parking is situated on the approach drive to the Museum. During events, our front fields provide additional parking spaces.

DISABLED PARKING

Accessible parking is located in the Museum yard which is in a different location to general parking – please ask at reception when you arrive and they will direct you.

MUSEUM GIFT SHOP

Our museum shop stocks numerous railway related books, vintage giftware and other merchandise including our Thomas the Tank EngineTM collection of books and toys.

Get in touch!

To find out more, or to make a booking, please call us now on 01206 242524 or get in touch